Shipping Policy

Last Updated: June 2026

Thank you for shopping with Flextic. We are committed to delivering your mobile accessories quickly and safely.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

• Standard delivery time is typically 3–7 business days depending on your location.

• Delivery times may vary during holidays, sales periods, or due to courier delays.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• Free shipping promotions may be offered on selected orders.

Cash on Delivery (COD)

• Cash on Delivery is available in selected areas.

• Customers should ensure that the provided phone number is correct for order confirmation and delivery updates.

Order Tracking

• Once your order is shipped, you may receive tracking information through SMS, email, or the courier service when available.

Delivery Issues

• If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

• We will work with the courier partner to resolve the issue.

Incorrect Address

• Customers are responsible for providing accurate shipping information.

• We are not responsible for delays or failed deliveries caused by incorrect addresses.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.